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Intercom is the next generation customer service platform, built for an AI-first world. Intercom is the only solution that combines a help desk + AI chatbot + proactive support tools into one seamless platform. Help Desk Maximize productivity with one central workspace that connects your Inbox, Tickets, and Help Center. AI chatbot Fin, our breakthrough AI bot, uses the most sophisticated AI technology to deliver safe, accurate answers that resolve customer questions and reduce your team’s ticket volume instantly. Proactive Support Onboard, educate, and notify your customers with in-context, automated messages—cutting support volume and keeping customers happy.